Shipping Policy
Thank you for shopping with Imperealle. We are committed to delivering your orders safely and efficiently. Please read our Shipping Policy to understand how we process and deliver your purchases.
Order Processing
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Orders are processed within 1–2 business days after successful payment confirmation.
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Orders placed on Sundays or public holidays will be processed on the next business day.
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During promotional events or peak shopping seasons, order processing may take slightly longer.
Shipping Coverage
We currently ship across India through trusted courier partners. Shipping availability may vary for certain remote or restricted locations.
Delivery Time
Estimated delivery timelines are:
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Metro Cities: 2–5 business days
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Other Cities & Towns: 3–7 business days
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Remote Areas: 5–10 business days
Delivery times are estimates and may vary due to factors beyond our control, including weather conditions, courier delays, public holidays, or unforeseen circumstances.
Shipping Charges
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Shipping charges, if applicable, will be displayed during checkout before payment.
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We may offer free shipping on eligible orders, promotional campaigns, or orders above a specified purchase value.
Order Tracking
Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking details. You can use the tracking information to monitor the status of your shipment.
Delivery Attempts
Our courier partners will typically make multiple delivery attempts. If the delivery cannot be completed due to an incorrect address, unavailable recipient, or unsuccessful delivery attempts, the order may be returned to us.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. Imperealle is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided during checkout.
Delayed Deliveries
While we strive to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control. Imperealle shall not be held liable for such delays but will make every reasonable effort to assist in tracking and resolving shipment issues.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Imperealle
Email: support@imperealle.com
Phone: +91 7486853323